Think twice about what you or your employees are posting on social media

Published on October 24, 2019 in ITnews
 
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Don’t become a victim of accounts fraud – Social engineering

Published on October 24, 2019 in ITnews

Always look at changes in process, procedures and accounts as a potential threat, picking up a phone would have save them $2.5M USD!!

https://nakedsecurity.sophos.com/2019/08/01/north-carolina-county-falls-for-bec-scam-to-the-tune-of-1728083/
 
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Beware of dodgy looking emails

Published on October 24, 2019 in ITnews

Make sure you move your mouse over the links and ensure they are legitimate domain names (but do not click)

These emails are crafted in such a way that even seasoned professionals sometimes have to look carefully to tell the difference.

So don’t feel bad if you accidentally click on them.
However, you should feel bad if you have not taken appropriate steps to protect yourself and your data in the first place.
– Anti-Virus
– Spam Filtering
– Web traffic analysis and blocking
– Backup, Backup, Backup

Yes, I said backup a few times, because that is the most important one and the only one that can truly save your data. (but not all backup systems are the same)

If you are unsure then send us a copy just to be sure.

 
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Password Hygiene – Are you doing everything you can to stay safe online?

Published on October 24, 2019 in ITnews

A great video to help you stay safe online.

https://www.youtube.com/embed/Ydny3Z4oBa0?start=0&end=159

 
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ISP Embargo Period for December 2016 / January 2017

Published on December 12, 2016 in ITnews

Friday 9th December 2016 to Monday 9th January 2017

We are fast approaching that time of year again where much of the Telecommunications Industry operates an (ISP Embargo Period) with reduced staff and an imposed embargo period on many aspects of network construction, orders and other activity.

This notification outlines the ISP Embargo Period for December 2016 / January 2017.

Restricted

  • Most customer installations and network construction activity
  • Works by other carriers within ‘their’ embargo periods
  • Network Moves / Add / Changes (MAC Requests)

Not Restricted

  • Fault rectification
  • Capacity changes that can be done with remote configuration which does not require a third party carrier
  • Provision of services where the work required does not conflict with the embargo

Carriers & Datacentres imposing Embargo Periods

NOVA deals with a wide range of carriers.  The following have advised us of an embargo period which falls inline with or within our Embargo Period;

  • Telstra
  • Optus / Uecomm
  • AAPT / TPG Telecom
  • Symbio networks
  • Nextgen
  • Vocus
  • NBNCo
  • Opticomm
  • NextDC
  • Equinix

For any orders submitted during this Embargo Period we will make every effort to progress both new and existing orders during this time that do not require external input or third party services.

If you have any queries or are concerned that this will impact your planned installations or upgrades, please contact your Account Manager on 1300 NOVA iT (6682 48)

Enjoy the Holiday season and we look forward to working with you in 2017.
NOVA iT GROUP

 
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Dr Fiona Ng winner of Penfolds 2012 St Henri Shiraz from NOVA iT ADiA Trade Show Event

Published on July 4, 2016 in ITnews
Following the successful attendance of NOVA iT at the ADiA exhibition it is with great pleasure, we announce Dr Fiona Ng from South Eastern Children’s Dental, as the lucky winner of the case of Penfolds 2012 St Henri Shiraz.

A big thank you everyone that came and entered the draw.  Your support ensures our continued success as the Dental iT provider of choice.

If you want to ensure you are receive the Dental iT support your practice deserves, book a free strategy session at novait.dental or call 1300 NOVA iT (1300 6682 48) to see how we can help your business.  Alternatively our website offers a free in-depth business checkup allowing you to review your current systems, at a time that suits you.

Once again congratulations to Dr Fiona Ng winner of Penfolds 2012 St Henri Shiraz from NOVA iT ADiA Trade Show Event,

Penfolds 2012 St Henri Shiraz from NOVA iT ADiA Trade Show Event

David Vidos and the NOVA iT Dental Gurus

 

NOVAiTlogo

 

 

 

 

ADIA Member

We’re here to help your business

By using the services of NOVA iT you gain vital business advantages including increased productivity, improved communications and the freedom to focus on running your business, while we manage your network and technology requirements.

With NOVA iT GROUP  you can:

• Get enterprise-strength iT at a fraction of the cost

• Rely upon service-oriented, qualified and experienced iT professionals

• Count on us to head off problems with proactive management

• Protect against daily security threats and enhance your business continuity

• Access our helpdesk via a custom portal to resolve iT problems fast

You didn’t get into business to solve technology problems. We did.

 
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New skype ransomware threat

Published on May 20, 2016 in ITnews

ATTENTION!!!  NEW SKYPE RANSOMWARE THREAT

A new variant of ransomware is now being spread via Skype.  The new Skype ransomware threat is the latest way of spreading the malicious code which encrypts data files on your local and networked machines, forcing you to recover from backups.

If you run Skype, you are at HIGH RISK of a banner on the home page trying to run this file.  It is highly likely to be some form of ransomware.  The latest breach will have an item similar to this showing on your computer.

New skype ransomware threat - download image

These criminals are constantly changing the way they try to penetrate your systems, so it is important to be vigilant when dealing with anything that appears out of the ordinary.

Please remember, if you see something you are not sure about – contact us immediately.  And if you have clicked Open, then IMMEDIATELY shut down your computer and call to speak to one of our engineers – Contact us

Please ensure everyone in your business is aware of this, to help protect your systems.

 
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Microsoft Windows 10 – Recommended Update

Published on April 4, 2016 in ITnews

***  IMPORTANT NOTICE ***

Microsoft has recently changed Windows 10 from an optional update to a recommended update.

What does this mean for you?

If you are currently running Windows 7 or 8 (including 8.1) on your computer, Windows 10 will now be set to automatically download and install.  This is based on the default Windows Update settings installed on your computer that most people have.

Microsoft’s Executive Vice President Terry Myerson released this statement last year:

Early next year, we expect to be re-categorizing Windows 10 as a “Recommended Update”. Depending upon your Windows Update settings, this may cause the upgrade process to automatically initiate on your device. Before the upgrade changes the OS of your device, you will be clearly prompted to choose whether or not to continue.

Upgrading to Windows 10 is currently free.  However, we firmly believe this should not be an automatic update, with little warning to you.  This should be a business decision not an individual user decision.  We can block this update.  If you would like this please let us know by contacting us.

Here is the notification – please note the only section it mentions Windows 10 is the fine print.

Windows Update great we'll get the update started

 

 

 

 

 

 

 

 

 

And in the second window once the installation is ready

 

Windows Update is ready to install

 

 

 

 

 

 

It is our recommendation that prior to installation of a new operating system, a thorough check of your environment should be undertaken to ensure the process is as smooth as possible.

If you want the Windows 10 upgrade, it is important to understand the implications. Some applications and versions may not be compatible.  In some cases the hardware and drivers may not be supported which could result in downtime.  The worst cases scenario being the computer will need to be rebuilt, with the potential for data loss.

It is important to plan the upgrade and schedule it for a time that is suitable for you.  NOVA iT GROUP can help you with this.

If you would like us to assist you in ensuring you don’t get a sudden update to Windows 10, possibly leading to issues on your system, please contact us immediately.

NOVA iT GROUP
help@novaitgroup.com.au
1300 NOVA iT (6682 48)

 
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IT Support for Bundoora

We are excited to announce that our team has moved to a new location in the University Hill estate in Bundoora.  We spent the previous four years in a building a couple of kilometres away from our new location — our old office served us and our clients well, but we couldn’t be more excited about our new space.

The new office is just off Plenty Road a major arterial heading into the Melbourne CBD, we are also about 800m from the Western Ring Road which improves our response times for emergency call outs for clients all around Melbourne.  Below is picture taken by David that shows the office in the afternoon.  We’re excited about the hustle and bustle happening outside our windows and all of the great restaurants within an easy walking distance of the new location.  The coffee shop downstairs keeps us alert, hyped and eager to work on the next computer problem.

New NOVA Office

Bundoora businesses can look forward to increased IT support from NOVA iT

The move has come as our team has reached 8 people and our pace of growth is increasing as more businesses are understanding that to succeed, they need to focus on what they are good at and let NOVA’s trusted team look after their technology needs.  As our saying goes “You didn’t get into business to solve technology problems, We did!

NOVA’s team has many years of experience and extensive knowledge across many industries, we cover the range of technology services that businesses need, from new startups, businesses experiencing high growth or businesses looking to change their business model in response to advancements in technology and increased/evolving competition, and businesses that just want their systems to work.

NOVA Monitoring Wall

We also upgraded our single 42 inch monitoring screen to  a wall of four 43 inch LCDs.

More information, more readily available
provides instant status updates on the health of our clients networks, computer systems, security software plus lots more.

It has been an exciting 12 years for NOVA, and we look at this new location as the start of another chapter in our history.  The move took a couple of days and was seamless – preparation is key – Our servers and cloud phone system are in our Data Centre, this meant that we could have staff at both locations answering calls and supporting our clients at all times.  We still need to add some cupboards and artwork to the walls but we’re incredibly excited to be in the new space.  We’ll be hosting a happy hour soon for clients, and if you’re in the area, feel free to stop in and say Hi.

Thanks for everyone’s support through the years and with the move.

NOVA’s new address is Suite 210, 12 Ormond Boulevard, Bundoora, Victoria, 3083 Australia

We look forward to helping businesses in the Bundoora and surrounding suburbs with their technology challenges, as well as continuing to look after the many businesses who have been loyal clients for the last 12 years, from all over Melbourne and interstate.

If you are looking for a full service iT company that can provide computers, advice and support, servers, troubleshooting, web design and hosting, plus lots more to help you grow your business and meet the needs of your clients – contact Team NOVA

 
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ISP Embargo Period

Published on November 25, 2015 in ITnews

Friday 11th December 2015 to Monday 11th January 2016

We are fast approaching that time of year again where much of the Telecommunications Industry operates an (ISP Embargo Period) with reduced staff and an imposed embargo period on many aspects of network construction, orders and other activity.

This notification outlines the Embargo Period for December 2015 / January 2016.

Restricted

  • Most customer installations and network construction activity
  • Works by other carriers within ‘their’ embargo periods
  • Network Moves / Add / Changes (MAC Requests)

Not Restricted

  • Fault rectification
  • Capacity changes that can be done with remote configuration which does not require a third party carrier
  • Provision of services where the work required does not conflict with the embargo

Carriers & Datacentres imposing Embargo Periods

NOVA deals with a wide range of carriers.  The following have advised us of an embargo period which falls inline with or within our Embargo Period;

  • Telstra
  • Optus / Uecomm
  • AAPT / TPG Telecom
  • Symbio networks
  • Nextgen
  • Vocus
  • NBNCo
  • Opticomm
  • NextDC
  • Equinix

For any orders submitted during this Embargo Period we will make every effort to progress both new and existing orders during this time that do not require external input or third party services.

If you have any queries or are concerned that this will impact your planned installations or upgrades, please contact your Account Manager on 1300 NOVA iT (6682 48)

Enjoy the Holiday season and we look forward to working with you in 2016.

Regards,

David Vidos
Head Honcho
NOVA iT GROUP

 
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