NOVA makes the cut, listed in respected industry ranking – MSPMentor

We were recently listed in the prestigious MSPMentor 2017’s 501 Global edition ranking.

MSPMentor is one of our industry’s most respected lists of top managed services providers (MSPs).


MSPMentor 501 - 2107 Edition

We are honoured to be amongst some of the top companies in our field, ranking #466 globally and #21 amongst our Australian counterparts. See the full list

The latest MSP 501 ranking features IT services firms large and small, from virtually every corner of the earth. This year they utilized a new approach designed to raise the bar in terms of quality, transparency and relevance. They examined the business models, technologies, vertical markets and customer segments that MSP companies engage most.


We don’t just advise and help our clients improve their systems, we practice what we preach.

Recently we improved our back office and payment systems by deploying Wise-Sync and Wise-Pay. This allowed us to shift to Xero accounting and ensure invoices were replicated in Xero accurately, saving our admin staff a couple of days per month, freeing them up for other tasks. This also solved a nuisance rounding issue which is caused by programs calculating GST differently.  We also saved our clients admin staff time, while streamlining our collections process and reducing debtor days.

Our other upcoming projects will result in more business improvements and savings for us and our clients.

Learn how we can help you do the same in your business, reach out today.

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NOVA iT aims to become the largest MSP in Melbourne’s North

Published on July 26, 2017 in Media Releases

Melbourne based managed service provider NOVA iT Group has acquired 26 year old CMI Australia bringing in about 20 new customers and 900 endpoints.

“This acquisition expands our presence and helps us reach our goal of becoming the largest MSP in Melbourne’s northern suburbs, we also look forward to introducing these customers to our large range of business improvement solutions”, NOVA iT’s managing director David Vidos said.

It also expanded the industries they support to include Manufacturing and Education, which includes some well-known brands and very old businesses.

“We’ve long known the owner of CMI Australia, Philip King and being entrusted with the future of his customers and lifelong friends is a real honour,” said David.

This will allow Philip to step back from the business and take on new and exciting challenges.

“NOVA iT was founded in 2003 and this acquisition is the first for 2017 with another one already in the works.  It is our aim to become the IT partner of choice for local businesses. I also want to offer IT Professionals a place to do what they love without having to travel hours just to get to work,” says Vidos.

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IT Support for Bundoora

We are excited to announce that our team has moved to a new location in the University Hill estate in Bundoora.  We spent the previous four years in a building a couple of kilometres away from our new location — our old office served us and our clients well, but we couldn’t be more excited about our new space.

The new office is just off Plenty Road a major arterial heading into the Melbourne CBD, we are also about 800m from the Western Ring Road which improves our response times for emergency call outs for clients all around Melbourne.  Below is picture taken by David that shows the office in the afternoon.  We’re excited about the hustle and bustle happening outside our windows and all of the great restaurants within an easy walking distance of the new location.  The coffee shop downstairs keeps us alert, hyped and eager to work on the next computer problem.

New NOVA Office

Bundoora businesses can look forward to increased IT support from NOVA iT

The move has come as our team has reached 8 people and our pace of growth is increasing as more businesses are understanding that to succeed, they need to focus on what they are good at and let NOVA’s trusted team look after their technology needs.  As our saying goes “You didn’t get into business to solve technology problems, We did!

NOVA’s team has many years of experience and extensive knowledge across many industries, we cover the range of technology services that businesses need, from new startups, businesses experiencing high growth or businesses looking to change their business model in response to advancements in technology and increased/evolving competition, and businesses that just want their systems to work.

NOVA Monitoring Wall

We also upgraded our single 42 inch monitoring screen to  a wall of four 43 inch LCDs.

More information, more readily available
provides instant status updates on the health of our clients networks, computer systems, security software plus lots more.

It has been an exciting 12 years for NOVA, and we look at this new location as the start of another chapter in our history.  The move took a couple of days and was seamless – preparation is key – Our servers and cloud phone system are in our Data Centre, this meant that we could have staff at both locations answering calls and supporting our clients at all times.  We still need to add some cupboards and artwork to the walls but we’re incredibly excited to be in the new space.  We’ll be hosting a happy hour soon for clients, and if you’re in the area, feel free to stop in and say Hi.

Thanks for everyone’s support through the years and with the move.

NOVA’s new address is Suite 210, 12 Ormond Boulevard, Bundoora, Victoria, 3083 Australia

We look forward to helping businesses in the Bundoora and surrounding suburbs with their technology challenges, as well as continuing to look after the many businesses who have been loyal clients for the last 12 years, from all over Melbourne and interstate.

If you are looking for a full service iT company that can provide computers, advice and support, servers, troubleshooting, web design and hosting, plus lots more to help you grow your business and meet the needs of your clients – contact Team NOVA

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Linkedin passwords hacked!

Published on June 7, 2012 in Media Releases

Change your password NOW!

LinkedIn has confirmed that some of the passwords that were compromised correspond to LinkedIn accounts. They are continuing to investigate this situation and have advised the following:

“This is what we are pursuing as far as next steps for the compromised accounts:

  1. Members that have accounts associated with the compromised passwords will notice that their LinkedIn account password is no longer valid.
  2. These members will also receive an email from LinkedIn with instructions on how to reset their passwords. There will not be any links in this email. Once you follow this step and request password assistance, then you will receive an email from LinkedIn with a password reset link.
  3. These affected members will receive a second email from our Customer Support team providing a bit more context on this situation and why they are being asked to change their passwords.”

It is worth noting that the affected members who update their passwords and members whose passwords have not been compromised benefit from the enhanced security we just recently put in place, which includes hashing and salting of our current password databases.

We sincerely apologize for the inconvenience this has caused our members. We take the security of our members very seriously.” he writes.

Please ensure you don’t always use the same password for all websites as this severly reduces the security of your information.

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New website launched

Our website has been redesigned to combine our original four websites, easier to navigate and more information at your finger tips.

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End of Computers for Charities

It has been over 6 years since we started our Recycling for Charities program, but sadly it has come to an end.

Back in 2005 we started the program in response to our clients need to dispose of their old hardware when they refreshed their systems.

Our Original Mission:

Our dedication, our promise:
NOVA iT RECYCLING was created as a direct response to the needs of the iT market. The computers are doubling in speed and capacity faster than the recovery market can keep up. Used computers and monitors have routinely been thrown in landfills at the end of their lifecycles, despite laws prohibiting this practice.
Of course, we didn’t just want to help make iT disposal environmentally safe, we also knew that with so much waste in the current market, we could help those less fortunate, and help the companies that donate their computers to save money as well.
Unlike other companies we didn’t want to be just another middleman selling off lots to other resellers. We make the most of the equipment we receive by refurbishing and remarketing it ourselves.
We are very proud of our ability to make available older technology to those who otherwise would not be able to afford it, and we pledge to you that we will deliver the best return for your surplus equipment. 

We have seen many things change in this space over the years, many companies and programs have come and gone, a number of large hardware vendors have stepped up and provided their own donation/trade-in programs, which is great, they should be environmentally aware of what they put out into the world.

Some council’s now even have their own computer recycling programs.

We are always looking at new and innovative ways to give back to the community, if you have any ideas please contact us as we would love to hear from you.

If you are unsure of how to dispose of your old computer gear, contact us and we would be more than happy to point you in the right direction.

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See us at CEBIT 2007

Published on May 1, 2007 in Media Releases

We proud to be taking part in CEBIT Australia 2007 and to invite you to join us at the largest information and communication technology event for businesses in this region, from 1 -3 May at the Sydney Exhibition and Convention Cenrte.

NOVA iT GROUP – is proud to be taking part in CEBIT Australia 2007 and to invite you
to join us at the largest information and communication technology event for businesse
s in this region, from 1 -3 May at the Sydney Exhibition and Convention Cenrte.
On show will be our ability to provide a suite of Engineering, After Sales Support, Help Desk
and Administrative services to the Information Technology Industry. We take on your
obligations in Field service, On-site Service, and administration. And we leave you free
to do what you do best: run your central operations without distraction
We would like to invite you to attend CEBIT Australia and to come and visit us on Stand P67.
We provide you with highly skilled
on-site and field service engineers
enabling you to cover your engineering
commitments to your clients and with
the following benefits:

Overall reduced cost to you
Australia wide coverage
You maintain full account control
Service engineers specifically skilled to the task
Prompt attendance minimizing your client’s downtime

Click here to request more information


We contract highly skilled
on-site and field service engineers
to iT service providers and provide you
with the following benefits:

Attractive rates
Projects specific to your skills
Flexibility of preferred locations
Prompt payment
Ongoing income opportunities

Click here to request more information


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Nova iT expands support services – CRN

Nova iT expands support services – CRN Article

Fleur Doidge, CRN

16 September 2005 11:45

Melbourne service provider Nova iT has been expanding its wholesale IT support service coverage, signing new contractors across Australia and New Zealand on the back of rapid growth.

David Vidos, managing director at Nova iT, said the reseller had engineers based in Victoria, New South Wales, Queensland and Western Australia.

It already had some support offering and clients based in New Zealand but was signing more contractors, he said.

“We’re in the process of getting contracts signed,” Vidos said.

Many businesses preferred to get all their support from a single service provider and that was the advantage Nova iT could provide, he said.

“The easiest way is for the client to go to their service provider and say ‘this is what we want’ and then that’s their problem [to sort out the details],” he said.

The company established a support presence in Sydney in July. “Nova iT has enjoyed growth of 600 percent in the last financial year,” Vidos said.

The popularity of IT outsourcing had been a major contributor to Nova iT’s growth. Many companies were realising they preferred to get someone else to handle their IT support and so on, he said.

“They don’t need as many staff, here or overseas,” Vidos said.

Nova iT supported its own clients but also served other IT companies that in their turn supported larger multi-state customers, he said.

“We provide other IT companies with the support staff to allow their business to grow and expand into other states without capital outlay to hire someone full-time or to organise the logistics.”

Expansion to South Australia was also expected by the end of the year, he said.

Nova iT also began providing IT recycling services this year, offering customers a chance to dispose of old equipment in a more environmentally friendly way.

“We donate some of the computers to community groups and charities and others we sell to ensure the warehouse has enough space to process more computers,” Vidos said.

He said the reseller had held exclusive rights to soft furnishing quotation package Click Software and accounting inventory system ACCENTiS Enterprise in Victoria since 2004.

Those applications helped it open up opportunities in banking, finance, communications and manufacturing verticals, he said.

Nova iT was founded in 2001. It had 15 staff in total, spread across Queensland, New South Wales and Victoria, including three in its Melbourne head office. Nova iT had formal partnerships with Cisco and Symantec, Vidos said.

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Nova Aims to Recycle For Charity – ARN

Published on June 2, 2005 in Media Releases

Nova aims to recycle for charity

Nadia Cameron, ARN

2 June 2005 07:30:07

A Victorian IT support company has taken a benevolent approach to asset disposal, announcing a recycling for charity initiative.

Nova IT Consulting is refurbishing IT gear, which it plans to donate to community groups and non-profit organisations. It will also distribute the proceeds from these sales between nominated charities.

Managing director, David Vidos, said it launched a recycling service after customers expressed concerns about the disposal of old and unwanted IT equipment.

Impending changes to recycling laws had caused many organisations to investigate legitimate ways of moving old gear, he said.

Goods currently being repaired and passed on by Nova include used desktops, notebooks, networking hardware, servers, printers and monitors.

The company is refurbishing goods at its depot in Melbourne, and is working with recycling partner, Green PC, to take gear in Brisbane, Perth and Canberra. It is currently holding discussions with third parties in Sydney, Darwin, Hobart and Adelaide.

“We want to find people who will take the gear for nothing and either resell it or give it to the community,” Vidos said.

But he said Nova was finding it difficult to balance the recycling program with its core support business.

“We can’t house the stuff we have got and have to turn people away,” Vidos said.

As a result, Nova was now looking for a financial sponsor to fund an expansion of its recycling facilities. It was hoping to attract about $20,000.

“We need a sponsor to help expand our operations and give us more room to process gear,” he said.

The assistance would also be used to cover software issues, such as Windows licensing, Vidos said.

Nova was also speaking with various local councils to find volunteers to help find homes for the refurbished gear.

The company is working with several non-profit organisations, including SIDs and Kids, the Ronald McDonald House charities, The Royal Children’s Hospital and Canteen. Vidos said he was keen to add other charities.

Anybody interested in donating gear should visit

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*** Tsunami Crisis***

As part of the global community, we are deeply saddened by the tragic loss of life and suffering that are occurring as a result of Sunday’s massive earthquake and tsunamis in the Indian Ocean. As the situation unfolds and the need for humanitarian aid increases, many of us as individuals are looking for ways we can contribute to relief efforts. On behalf of NOVA iT GROUP, we will be making a contribution to help with the relief efforts in Asia. We are also investigating other ways to help as more information becomes available and the needs of those affected become clearer.

Many humanitarian organisations such as the Australian Red Cross, Oxfam, CARE Australia, World Vision and others engaged in charitable work are asking for public support to help with the relief effort. We encourage those interested to make direct donations via the organisations’ websites.

Our hearts and good thoughts go out to all of those impacted by these events.


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